Hi @Matthewwright
Not really a lot to go on there. Who is your ISP? What router is it? What is the issue you are seeing? Is this a new set up? What troubleshooting have you already tried?
Have you followed th guidance here: https://www.sky.com/help/articles/connect-tv-help-sky-glass
Remember we are fellow subscribers and don't know anything about your setup unless you tell us. The community will then do it's best assist.
MikeAlanR
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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
