Changed broadband provider and sky glass tv won't connect to new network

[Kev65]

I have just changed broadband provider but my sky glass tv is not picking up the new router. 

[mikealanr · Accepted solution]

Hi @Kev65 

Try resetting your network connection as described here:

https://www.sky.com/help/articles/sky-glass-no-internet-connection-osm

Select Network settings on your TV.

Select Reset.

But I would then power you TV off at the mains for 2 minutes, switch the unit back on and go to network settings and try connecting to the router.

MikeAlanR 

[Kev65]

Hi Mike

Thank you, I have done all that and I've managed to pick up the new network now.

It wasn't letting me select a new network before, all sorted now, thanks for your help!

Kev