Change of region

[susiebhawick]

I've moved from Scotland to north west England yet my region is still set as Scotland in so much as I'm receiving local Border News and Scottish news instead of North West England- I've tried everything to change it on line with no success- any help would be much appreciated 

[Laing1]

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@susiebhawick wrote:

I've moved from Scotland to north west England yet my region is still set as Scotland in so much as I'm receiving local Border News and Scottish news instead of North West England- I've tried everything to change it on line with no success- any help would be much appreciated 

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@susiebhawick have you informed Sky you have changed address

[Fothergill1]

@susiebhawick The region you receive is dependant on the Post Code you have registered with Sky.

[SusieB51]

I'm a Sky Stream customer and I've changed my address on my account- I guess I need to speak to Sky customer service 

[Fothergill1]

@SusieB51 Yes, if you have already changed your address then your best bet is to contact Sky for their advice and also ask them to check their records.

[Stuartwoo]

I've been with sky for years. My East mids Nottingham postcode has not changed but glass keeps changing to West Midlands news. Sky have blamed me for turning the TV off at the plug, or for disconnecting or chaning wifi supplier

[CardiffMan1992]

@Stuartwoo 

Wow turning plug off how dare you

[Jporch316]

Try emailing viewer relations and advising them of your change of location 

viewerr@sky.uk