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Discussion topic: Change Sky Glass size

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This message was authored by: Matt741

Message posted on ‎25 Sep 2025 08:26 AM

Change Sky Glass size

I ordered a Sky Glass Gen 2 small (without measuring the space) and on reflection should have gone for the 55. My order hasn’t despatched and is not due for delivery for a couple of days. Is there anyway of changing the order before it’s dispatched?

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Avatar for GD1
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This message was authored by: GD1

Message posted on ‎25 Sep 2025 08:50 AM

Re: Change Sky Glass size

Posted by a Superuser, not a Sky employee. Find out more

@Matt741  You would need to cancel the order and place a new one, which means a new credit check as well.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Matt741

Message posted on ‎25 Sep 2025 08:53 AM

Re: Change Sky Glass size

Thanks, still trying to find someone to talk to 

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