0

Discussion topic: Cancelling

Reply
This message was authored by: Eleanor2001

Cancelling

My contract ends in January - how do I go about cancellation my steaming but keep my sky glass tv

Reply

All Replies

This message was authored by: GD1

Re: Cancelling

Posted by a Superuser, not a Sky employee. Find out more

@Eleanor2001  You will need to call Sky to end the streaming  sub.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: Jporch316

Re: Cancelling

Posted by a Superuser, not a Sky employee. Find out more

@Eleanor2001 wrote:

My contract ends in January - how do I go about cancellation my steaming but keep my sky glass tv


Make sure you only cancel the subscription and NOT the sky account. If you cancel your sky account the tv won't be much use 

——————————————————————————
43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M350 hub 5x. Four sky mobile sims.
Reply