Discussion topic: Cancelling
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Message posted on ‎13 Dec 2024 09:19 PM
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Cancelling
My contract ends in January - how do I go about cancellation my steaming but keep my sky glass tv
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Message posted on ‎13 Dec 2024 09:22 PM - last edited: ‎13 Dec 2024 09:58 PM
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Re: Cancelling
@Eleanor2001 You will need to call Sky to end the streaming sub.
You can call on 150 from a Sky Talk Line or Sky Mobile.
If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.
Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on ‎13 Dec 2024 09:50 PM
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Re: Cancelling
@Eleanor2001 wrote:My contract ends in January - how do I go about cancellation my steaming but keep my sky glass tv
Make sure you only cancel the subscription and NOT the sky account. If you cancel your sky account the tv won't be much use
43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M350 hub 5x. Four sky mobile sims.
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