27 Dec 2024 12:02 PM
Hi,
just wondered if anyone else has been experiencing any bugs since the last update?
the 'Hello Sky turn on voice command' no longer works although, once on, all other aspects of the voice command work. Similarly, if the Glass has been left on standby for some time, the remote control power button will not turn the television on. I have to unplug it and plug it back in again, every time (not easily done when recovering from a dislocated shoulder!)
Anyone else experiencing similar. Should I be surprised that my Glass is truthfully just days out of its warranty when this emerged?
27 Dec 2024 12:54 PM
Posted by a Superuser, not a Sky employee. Find out more
@FootPH1 wrote:Hi,
just wondered if anyone else has been experiencing any bugs since the last update?
the 'Hello Sky turn on voice command' no longer works although, once on, all other aspects of the voice command work. Similarly, if the Glass has been left on standby for some time, the remote control power button will not turn the television on. I have to unplug it and plug it back in again, every time (not easily done when recovering from a dislocated shoulder!)
Anyone else experiencing similar. Should I be surprised that my Glass is truthfully just days out of its warranty when this emerged?
Hi
try this for your hello sky issue
Switch tv to standby (either with remote, or with button on side of set)
Switch off at plug
Switch on at plug (no waiting necessary)
When red standby light comes on, press Home button on remote.