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Discussion topic: Broken tv

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This message was authored by: Joepookey

Message posted on ‎14 Oct 2025 09:46 PM

Broken tv

Hi I got a new sky TV delivered today.its all set up and as I got up close to inspect it I noticed a damaged screen In the corner has anyone else have this problem.? What should I do ?
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This message was authored by: mikealanr

Message posted on ‎14 Oct 2025 10:33 PM

Re: Broken tv

Posted by a Superuser, not a Sky employee. Find out more

Hi @Joepookey 

 

You will need to call sky asap and arrange a replacement under warranty. We are fellow customers here on the community.

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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This message was authored by: Dazzasky

Message posted on ‎14 Oct 2025 11:35 PM

Re: Broken tv

Posted by a Superuser, not a Sky employee. Find out more
@Joepookey wrote:
Hi I got a new sky TV delivered today.its all set up and as I got up close to inspect it I noticed a damaged screen In the corner has anyone else have this problem.? What should I do ?

You need to contact Sky and send it back for a replacement @Joepookey 

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