This discussion topic has been answered Discussion topic: Apps not working properly
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Message posted on 25 Feb 2025 03:38 PM
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On every app I've got ie Netflix and YouTube and I player , it is like it's in slow motion with picture and speaking
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Message posted on 25 Feb 2025 08:56 PM
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@Shazer wrote:Sky glass
@Shazer Have you tried rebooting the Glass?
1. Go to Settings
2. Go to System Management
3. Press Select
4. Go to Resets and Updates
5. Press Select
6. Go to Restart Device
7. Press Select.
Note this will take a few minutes to reboot, so expect to see a blank screen for 2 minutes until the Sky logo appears as its starting up.
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Message posted on 25 Feb 2025 06:00 PM
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Re: Apps not working properly
Is this on Sky Q, Glass or Stream ?
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Message posted on 25 Feb 2025 08:39 PM
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Re: Apps not working properly
Sky glass
Message posted on 25 Feb 2025 08:56 PM
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@Shazer wrote:Sky glass
@Shazer Have you tried rebooting the Glass?
1. Go to Settings
2. Go to System Management
3. Press Select
4. Go to Resets and Updates
5. Press Select
6. Go to Restart Device
7. Press Select.
Note this will take a few minutes to reboot, so expect to see a blank screen for 2 minutes until the Sky logo appears as its starting up.
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
Message posted on 25 Feb 2025 10:07 PM
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Re: Apps not working properly
Yes thankyou that's what I done .
working fine now 👍
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