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Discussion topic: Anyone else having pronlems opening the back of the sky glass remote control? Says it should slide b

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This message was authored by Jimjob This message was authored by: Jimjob

Anyone else having pronlems opening the back of the sky glass remote control? Says it should slide b

Anyone else having problems opening sky glass remote?. Says to slide down but it doesn't! Help please?


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This message was authored by GD1 This message was authored by: GD1 Answer

Re: Anyone else having pronlems opening the back of the sky glass remote control? Says it should sli

Posted by a Superuser, not a Sky employee. Find out more

@Jimjob  See instruction shere https://www.sky.com/help/home/sky-tv/sky-tv-glass/fixing-a-problem-sky-glass/fixing-sky-glass-remote...

 

If you follow these you should be able to open the remote.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

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This message was authored by GD1 This message was authored by: GD1 Answer

Re: Anyone else having pronlems opening the back of the sky glass remote control? Says it should sli

Posted by a Superuser, not a Sky employee. Find out more

@Jimjob  See instruction shere https://www.sky.com/help/home/sky-tv/sky-tv-glass/fixing-a-problem-sky-glass/fixing-sky-glass-remote...

 

If you follow these you should be able to open the remote.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Anyone else having pronlems opening the back of the sky glass remote control? Says it should sli

Posted by a Superuser, not a Sky employee. Find out more

@Jimjob  As you have found removing the back of the remote can be a problem the first couple of times as it it very stiff.  

 

I find holding the remote at both ends with the buttons down and my thumbs on top and then applying pressure and pushing with one thumb and pulling with the other in the direction of the arrow is sufficient to remove the cover. Note the back only moves a few millimetres and can then be lifted off. 

 

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This message was authored by trevforum This message was authored by: trevforum

Re: Anyone else having pronlems opening the back of the sky glass remote control? Says it should sli

Posted by a Superuser, not a Sky employee. Find out more

Yes, so I use a Sky Q remote which has more functionality.  

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Sky Stream, Sky Glass, Panasonic DX902, Pioneer LX-901 7.1.4
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