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Discussion topic: 3031 deep link program issue

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This message was authored by: Naps

3031 deep link program issue

Why am I seeing error 3031 deep link program on channel 4

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This message was authored by: mikealanr

Re: 3031 deep link program issue

Posted by a Superuser, not a Sky employee. Find out more

Hi @Naps 

 

Usually means a mismatch between the meta data between sky and channel 4. Is this a specific program or all programmes? If specific it can be reported to skys viewer relations team (viewerR@sky.uk).

 

If everything try powering off at the mains for a few minutes and trying again.

 

MikeAlanR

 

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

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