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Discussion topic: 2nd Glass set speakers cracking sound

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This message was authored by almighty+bast This message was authored by: almighty+bast

2nd Glass set speakers cracking sound

Recently i called sky to report that my glass TV has a crackling sound from the speakers that was getting worse. They replaced the set no problem. The new set has been here for 1 week, and the cracking sound has appeared again! This time even worse than before. Anyone else having this issue or had it resolved? It is so frustrating to have to call again and even worse to watch and hear this awful noise. I can't even use my surround sound system with it because of the ARC in-built on the TV. 

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: 2nd Glass set speakers cracking sound

Posted by a Superuser, not a Sky employee. Find out more

@almighty+bast wrote:

 I can't even use my surround sound system with it because of the ARC in-built on the TV. 


Not sure what you mean there: ARC facilitates AVR use, and when working correctly disables the on-board speakers.  My Glass set has a dodgy subwoofer but I never hear it because the Yamaha AVR takes audio to external 5.1 speakers.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by Jporch316 This message was authored by: Jporch316

Re: 2nd Glass set speakers cracking sound

Posted by a Superuser, not a Sky employee. Find out more

Some YouTube videos suffer from heavy bass distortion on my set but not had any crackling 

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43inch and 55 inch Sky Glass & 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims. Pretend guitar aficionado .. rock on!
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