Re: thanks for outstanding customer service - Status changed to: We’re Finding your Staff Member

i want to say a heartfelt thankyou to Molly in the customer service department under the manager Idy.

She took on my issues she listened she showed empathy and understading and she was so polite courtious and friendly . She told me she would keep in touch until it was resolved and told me her working hours so i wasnt waiting by the phone uneeded.

she is a credit to sky and should be rewarded for her service to your company. 

2 Comments
Status changed to: We’re Finding your Staff Member
 
Status changed to: Mission Accomplished

Hey @sdffxzf 

 

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager.  

 

Thanks 

Fanni 

Community Moderator 

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