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Re: Wanted to Send a Rating of 10, as promised, but no longer can on my old Mobile - Status changed to: We’re Finding your Staff Member
Concerning a recent phone call to Sky Helpdesk I made recently on Tuesday, 14th January - after being granted a Month's extension to my old Sky+ Contract, promised the Call Centre operative from ?India (sorry I didn't note his name), a Rating of 10 by way of Thanks in Reply to the follow-up text I'd be Sent afterwards. However, on receipt, rather than requiring just a Rating Number, as once the case, instead I was invited to click on a Link to complete a whole Survey!
Unfortunately, the Mobile I use with Sky, only takes calls & simple texts, & can't click on a Link, so I'm unable to fulfilll my promise, which bothers me. Therefore, wondering if there's an alternative ... tried again with both the Chat line & phoning, but can't get past the AI, which is not offering the right options.
Therefore, ask if there's another way ... with Thanks for any suggestions!