The most helpful lady

[Anonymous]

Me and my family have experienced such a tragic diagnosis in the family which ended up in the family going from 3 Fulltime jobs to 1. Only having 1 amount of income into our home was obviously a struggle for us all and Sky was one of those struggling bills. I spoke to a lovely lady called Shannon who then passed me onto a lovely lady called Helen.  Helen was such a caring, empathising and lovely lady who helped me with my bills and feel much at ease. Helen was so understanding with my query and couldn’t do enough for me and my family. I hope Sky appreciate Helen as much as me and my mother did in those few minutes on the phone helping us. She is a credit to your company!! Thankyou 100 times Helen x