I phoned the help desk this evening as my two new sky stream pucks were not setting up. Dylan was so patient, helpful and informative and I would like to say thankyou to him as I couldn't have set them up without his support.
It's good to know that customer support is available and nothing was too much trouble for him in explaining the setting up process and making sure I could sign in to Netflix etc once the initial set up had completed thankyou Dylan for your time, Louise