Thanks to Sky Glass Resolution Team

Special thanks to Tracy from Sky Glass Resolution Team for fixing the issue with the mix up of mine and my dads SkyIDs. After spending 2 hours on the phone last week with no real follow up, and again being passed around the houses when I had to follow up myself the second time. Tracy at SkyB Livingston called back as promised with a solution.

Status changed to: Mission Accomplished

Hi @DanielleD11 


Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager.  





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