Note: this is not for my personal account, but for a connected account at my address which I have Power of Attorney for (so if Sky are trying to track the account in question - look at the other account at my address which is in a different name).
Just wanted to say a huge thanks to Brendan in the Accessibility Team. My grandfather's Sky account (which is on the Accessibility provision) had some complex issues due to some previous changes. Brendan found solutions in a single phone call which I hadn't solved in multiple other calls. He was very friendly to deal with and genuinely seemed to want to help. One of the best experiences I've had from Sky. Please make sure Brendan gets my thanks.
