Thanks To Engineer Matt

Had problems with sky mini box refusing to do anything wifi related. Matt attended today and was a brilliant, friendly and helpful engineer. Replaced the main Sky Q box as it was old and of concern it might have issues. Also replaced the Sky Mini box. Updated everything for the software, connected it all and even adjusted the LNB to ensure I was getting the best signal.


Really impressed with this service from Sky as I was just expecting to have the mini box replaced and away. But nope, he checked everything was all good and improved where possible.

Status changed to: We’re Finding your Staff Member
Status changed to: Mission Accomplished

Hey @GRS20 


Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager.  




Community Moderator