Thanks Sky Lady!

This morning about 8.45am I spoke to one of your women call centre team members from the loyalty department. She sorted out my cancellation for me and she explained the returns process perfectly. I asked her her name but I've forgotten. Maybe it was Rhiannon? It was 27th March 2025 and I was her first call of the morning. She explained the process perfectly and checked my personal details numerous times. She also rewarded my loyalty with sky by taking a 20% off my phone bill for my sim card. I would like to say a massive thanks to my sky lady! I think I was her first call of the day and I told her she was 5* perfection with me! 🌟🌟🌟🌟🌟

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Status changed to: Mission Accomplished

Hi @LucySmith90 

 

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager.β€― 

β€― 

Thanks 

 

Sarah 

Community Moderator

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