I've had a complaint open with Sky for around 7 weeks. After getting nowhere with it, Morgan from the Cardiff office saved the day. She took the time to review my complaint and came back with a suitable resolution, avoiding an Ombudsman complaint. She is an absolute credit to the company, very professional and clearly experienced in the role. She has restored my faith in Sky and deserves a mega promotion. Thanks a lot. Posted the same on Trustpilot
