Thank you to Jez! Amazing customer service

Want to thank Jez who came out to us on 02/02/2024 in Hook, Hampshire. He text ahead to let us know he was coming, apologised for being early (he wasn't, arrived around 9am) was professional and knowledgable and not only connected our Sky box following our house move but also stayed to show us additional features of our Sky Q box which we were unaware of and also help with setting up the soundbar. I really hope he gets some additional recognition as this is the sort of service that retains Sky customers long term. Thank you!

Status changed to: We’re Finding your Staff Member
Status changed to: Mission Accomplished

Hey @SteveW18 


Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager.  




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