Thank you for sorting out my Fibre Connection

[Anonymous]

I would really appreciate it if you could send thanks to two Sky Staff members who helped me resolve a connection issue with my Fibre Broadband.  I finally got connected to my Broadband as a new customer after a ten day wait due to line faults and BT not fixing them.  I spoke to two Staff members yesterday - John in Provisions and Ali in The Fibre Team.  Whatever they did, it worked - a BT engineer was here early this morning and my Fibre Broadband is now working.  Thank you John and Ali - I really appreciate your help.