I wanted to give a big thank you to Rema from India.
She helped me cancel my broadband very swiftly & smoothly.
She also made me feel appreciated by asking how my day was & asking questions about my next venutures in life that led me to cancel the service.
Her professional & courteous assistance made the experience feel very easy & her explanations of what we went over left no confusion about what was to happen with my plan.
Thank you Rema!
Helped me from 1200 - 1230 IST.
