I would like to thank Naz somewhere in the north of England for his patience and incredible help on Monday afternoon. I am entitled to the Paramount Channel but I could not get it running. I spoke to THREE people before finally getting SUCCESSFUL help from Naz. He rang me back yesterday to see if all was working but sadly I was out so could not take his call to thank him. Please pass this message on to him. He deserves credit, he was polite, patient and had a great sense of humour. A big thank you.