Re: Thank you Jimmy - Status changed to: We’re Finding your Staff Member

Apologies for the delay - but I wanted to give a massive thank you to Jimmy (Removed) for going above and beyond in setting up our broadband and TV in our new flat. 

 

The 2 1/2 hours on the phone felt more like chatting to a mate than the usual process of speaking to a company. He took the time to understand mine and my girlfriends needs, even making sure we got the best deals on packages we were considering. 

 

His thoughtful nature, humour and kindness didn't go unappreciated - and now we are settled into our first home, I wanted to personally thank him for being superb and let Sky know just how much of a credit he is to your team. 

 

(PS I will 100% be calling you to set up Sky Sports in the future - even if you are a United fan haha!) 

 

Kind regards,

Dan

 

Moderator note: Removed personal details

2 Comments
Status changed to: We’re Finding your Staff Member
 
Status changed to: Mission Accomplished

Hey @MrDanMoss,


Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager.


Thanks,


Daniel
Community Moderator

Comment on this thanks