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Discussion topic: Sky engineer halted moving in the house

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This message was authored by: TBoneUK

Sky engineer halted moving in the house

Not sure I ever knew this was a thing. The engineer arrived, got his step ladder out, checked the bungalow. The bolted a bracket on the wall, the S type pole, mounted dish and aligned it, drilled hole into property and ran cable. Finished install. 30 mins outside. 

 

All whilst the removal guys were told "do not come on the drive with your van!" For over an hour and a half. 

 

Really??

 

I paid £2500 for a removal company to be in and out - but got halted by this sky guy so at the end - he could walk the ladder.off the property without squeezing past a van. 

 

Honestly - I'd have told him to stop and leave the job rather than the removals companys boss tell me their billing me a lot of money whilst they sit and wait, and causing huge delays. Placed on a daft side of the property so I'm going to reinstall it myself. 

 

When I called him to stop all I got was "5mins and I'm finished" not much use after causing havoc 

 

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This message was authored by: Daniel0210

Re: Sky engineer halted moving in the house

Posted by a Superuser, not a Sky employee. Find out more

@TBoneUK wrote:

Placed on a daft side of the property so I'm going to reinstall it myself. 

 


@TBoneUK 

You need the correct equipment to do that. It's no doubt been put where it is for a reason, mainly line of sight towards the satellite. If you move it to another location Sky could refuse to carry out maintenance work on it as their H&S policy is very very strict. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

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Sky customer since 2001
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This message was authored by: MrRichAllen1976

Re: Sky engineer halted moving in the house

@Daniel0210 Even when it's them wot messed up by putting it in the wrong place in the first place?

 

This message was authored by: Daniel0210

Re: Sky engineer halted moving in the house

Posted by a Superuser, not a Sky employee. Find out more

@MrRichAllen1976 

There's no evidence it's been put in the wrong place. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: daveNOS

Re: Sky engineer halted moving in the house

Posted by a Superuser, not a Sky employee. Find out more

@MrRichAllen1976 The installer will have placed the dish in the best position to get an optimal signal. They haven't messed up at all. 

This message was authored by: martswain

Re: Sky engineer halted moving in the house

Hope the OP posts a video of their attempt to relocate the dish, should be good for a laugh.

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This message was authored by: TBoneUK

Re: Sky engineer halted moving in the house

Haha doubt it. Used to work for BT and been installing satellite systems on boats for years and houses.  I was taught to hang off a extremely high telegraph pole with just a wispy harness. 

 

Was the first person in the UK to work with SKY engineers to make a 40cm marine/caravan auto auto tuning mobile dish that then worked with a hybrid LNB and legacy sat tuner, which tracked signal live and solved the SKYQ on demand issue streaming over mobile (Voda/three etc)..  not bad given SKY couldn't work it out how to deliver SKYQ to such a small unit. 

 

Amazing what you can do with expensive satellite signal finding gear and a network packet analyser. 

 

Not a dumb old DIYer lol

 

 

 

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