Hello, we were having problem with our sky internet and TV, my husband rang and spoke with a young man called Gavin who was working from home In Northern Ireland. We would like to say how friendly and helpful he was, we don't really know much about the workings of sky but Gavin talked us through every step, he didn't hurry us and explained more than once each stage. He then saw that our contract had come to an end and sorted that out for us as well to make sure we had the best service for what we needed. We learn't a bit about his family and life in Ireland while we waited for things to "Happen" which they did, thank you. Often you can feel a bit afraid to ring and get help as you may think you will get things wrong, but how wrong we were, Gavin is a credit to sky, paitent friendly and above all efficent. Well done Gavin, well done sky, I hope Gavin gets the praise he deserves
