Hello I would like to say a massive thank you to the advisor Callum I chatted to today (11thJune), it was through the sky accessibility chat. He was incredibly professional polite and friendly, he explained things easily for me to understand (I usually get confused easily). And reinstated my service after I previously had issues. It was a life saver my son who has autism visually impaired night blindness as well as a number of other health problems uses Google hub for independence to turn lights on he talks to it to send me messages if he can't get out of bed and if he's scared he talks to it to calm him, with my services being restricted he couldn't do any of this, I weren't able to pay my bill until 15th so as a good will gesture he reinstated it early. I really weren't expecting it I was close to tears from the kind gesture. I would love him to be noticed for this by his manager as people like him make sky so much better.
