I would like to thank a member of customer service team I spoke to yesterday 25 Jan (9.30-10) think he was called Sashi. Not received a feedback request but would've given him a 10. Just phoned for information about broadband and he reviewed my package and sorted out a better broadband and TV package for me and saved me money too. He was very helpful and friendly. His helpfulness and sorting out my package really boosted my day, so thank you very much. Much appreciated.
