I literally had the best encounter with a Sky employee. I recently came back from holiday from Turkey and my changed my provider to Sky but my phone showed no service. I called apple (since I have an iPhone) and they said there is nothing they can do. I was very distressed since I needed my phone for appointments with my doctor. I tried calling Sky and was met with an amazing employee who directed me how to fix the problem. We tried so many different ways on how to make my phone work again. My phone had some Turkish words that I didn't understand. She even bought up Turkish to English translations. And after an hour (I'm not joking a full hour) it turns out I had stilll had my turkish sim in my phone rather than the new Sky sim. I completely wasted her time and she was so patient with me and understanding of my situation. I felt so delighted when it finally worked and it was all thanks to her. She was the last person I called and we spoke for 1 hour. She has to the most helpful employee I have ever come across. I wanted to say thank you so much for helping me.
