I've had quite a few issues with Sky when I initially joined and had an ongoing complaint with my signal etc! I was going through the process of cancelling my sky services when I had a very very helpful conversation with a member of the (cancellations?) team - Jerry, I believe his name was, excuse my spelling! He not only managed to help me get a good deal, and converted me into a sky mobile customer but he managed to lift my spirits with his friendly and entertaining conversation! The guy deserves a pay rise as his humour is probably the only reason I stayed as a sky customer! He asked me to leave feedback but I accidentally ended the call and I'm not sure how else to leave feedback and make sure he gets the recognition he deserves! Thanks again 🙂
