Good afternoon,
I was in the midst of leaving Sky after having been a customer for 17 years. I called before and the team were not able to offer me a competitive deal. In addition, I was suffering from wi-fi drops, and didn’t want to pay for an engineer visit.
Thankfully Omar (OSH08) picked up the phone as I was going to cancel. He was very friendly and attentive when going through my bills and helped me to reduce it. I was impressed by his attention to detail, as he managed to repackage my subscription to one that suited me. Also helped to sort out an engineer visit so really pleased to finally get the wifi sorted.
Hope this gets picked up by someone as he deserves some recognition!
