I recently moved into a new build and arranged home move with Sky, I planned for the engineer to install it but had to rearrange due to work commitments. However, upon doing so I made an error and booked this for the next month. Myself and partner were debastared as we had already waited three weeks for this.
I contacted Sky and spoke with an advisor called Sarah. Sarah was very helpful and managed to arrange an engineer to come out the next day. I can honestly say that Sarah is fantastic at dealing with customers. I think call advisors get a lot of slack doing the job they do but she went above and beyond to resolve my issue.
I am so happy with the service provided by Sky so wanted to say a massive thank you to Sarah!
