On 23rd January '20 I phoned Sky to let you know I was moving house. I was dreading having to make the call because I expected the usual 25 options from an ansaphone before I eventually got through to someone abroad.
How wrong could I be? The phone was answered promptly by a real person in the UK, and they put me straight through to the right department.
I spoke to Ryan, who couldn't have been more helpful. He was fantastic, very courteous and very helpful, and a real credit to Sky. He took the time to try to find the best solution to my circumstances, and offered all sorts of options I didn't know we're available. I came off the phone a very happy customer, so a big thank you to Ryan.
I expected/hoped for, a follow up email from Sky asking for customer feedback but I didn't get one, so this is the best I can do.
I give five stars to Sky and five stars to Ryan customer for his customer care.
