I joined Sky recently from Plusnet. I had a nightmare with Plusnet. I am writing now because Plusnet have a blog on facebook where they advertise how wonderful they are but hundreds of comments suggest otherwise and there are some horror stories. Sky made the move easy and did everything. I joined over the phone and talked to Hassan but I don't know his last name. I was on the Sky website and he took me through the options until I chose the package I wanted. Everything went so well including having apps before the changeover and the engineer came and did a great job as well. During our discussion my internet kept failing (hence the change) And since joining I have not had a problem. The odd occasion maybe for a few seconds but I have a cheaper package now, lots of channels, great internet connection and someone to talk to if needed. Sky really has improved and I am so glad I switched. I am not getting earache from the family anymore because they can connect in their rooms which was a real issue beforehand. This is a real service where a provider does what it says it will do.
Thank you Sky......Mary
