Good Morning,
I have just spoken to one of your operatives, her name is Stephanie and her user I'd is STO.
What a lovely and patient lady!!!. My sky had disappeared, and I was frantic because my team is live on sky today!!
She talked me through everything patiently and professionally, but also very friendly.
It turns out I had a dodgy HDMI lead, and I now have my beloved sky back.
Thankyou so much Stephanie
Diane x