I wanted to say thanks for all the help and support I have received from sky. My viewing card stopped working and the Help Forum was very helpful, @FernSparrow guided me through everything expertly. It ended up that I had to call the customer service desk a couple of times as I was still having problems. Sorry I don't have names but the customer assistants on both occasions were amazing, they even corrected some additional issues with my contact details I had been having. Many thanks again to everyone, I have been with sky for over ten years and still remain impressed.
