I've had problems with my Broadband ovet the last few days which was stressing me out with restarting work next week.
I spoke to Craig who was able to go through all the options and together we temporarily fixed it with further scrutinny to be made.
He stayed on the phone whilst I unscrewed the phoneline to make sure everything was okay which I would not of expected him to do.
His attitude and knowledge makes him a credit to your company.
Spoke on 31/12/16.