I would like to say many, many thanks to Jack who works at the Cardiff Branch. After speaking with 2 different advisors and being informed on each occasion that a new deal for my Sky TV/Sports would go through, I had to telephone a third time because the package still did not go through my account. Jack was brilliant in sorting everything out for me there and then. I was hoping that I would be contacted by Sky, after this third phone call, so that I could praise Jack for his excellent service, but no contact was made. Therefore, I hope this compliment gets through to him so he knows how grateful I am for his help. Thank you Jack!!!!
