Hi I would just like to say a big thank you to Michael who I spoke to yesterday regarding my upgrade and change in my account with unlimited fibre, a survey wasn’t sent out after our conversation and I feel I need to write and praise the guy. He was very helpful from start to finish and nothing was enough trouble for him when explaining things that I didn’t really understand, things like this go a long way and he really is a credit to Sky to have someone like that working for you. #gratefull #thankfull #brillinat, I hope you get this back to him for me please. It was Micheal I’m tne upgrade department, I spoke to him on Saturday 2nd December around 15:30