I would like to say thank you to Joseph (Customer Services) for going above and beyond to get my query resolved. I had previously been given a new contract for Sky Sports but unfortunately what I was offered was not given. I telephoned to ask the reason for this and unfortunately it looked like that deal never existed... even though I had been given it. I spoke to Joseph who was very understanding and after a few enquiries to several people he managed to get the deal I was originally offered. Can't thank him enough and hopefully this message will reach him. Thank you June C
