Hi there,
I had contacted Sky today to renew my services under a new contract for a little bit of a price decrease on my package, and finished the call on a really good note so I thought I'd leave some positive feedback.
My call was answered incredibly quickly by an agent named Krisantie. She was both pleasant and polite from start to finish and seemed to be a very bubbly personality always ready to laugh or smile. She reassured me through the entire call that she was still there or listening and dealt with my query quickly and without hastle. I didn't feel pressured into any of the deals she had offered while on the call with her, but found myself considering the benefits of changing my mobile phone provider based off her recommendations and honesty.
This is by far one of the best experiences I have had with the company since joining, and even previously as a password holder on another account.
10/10,
-Scott.
