How To Send Thanks To Sky

[Anonymous]

After my frustrating experience with Sky in October/November last year, <removed> by a representative I renewed my Sky account.

However, I decided to cancel all my SKY products yesterday, to find no one available s they were all training.

So I have just rung and spoken to a lady called Charli in retentions.

She was very good, asking and listening to my comments.

Can you please pass on my thanks to her for her professionalism, and the phone call recording should be a 'best practice' listen to, for all the less than interested, or downright rude representatives elsewhere in Sky.

This lady should be recognised in my opinion in some way

Thank you

Andrew

moderator note: removed unfounded allegations