Afternoon,
I just wanted to let you know that we had an engineer out this morning (I believe his names is 'Ron' we live in the RG8 area) we had a call the evening before the visit from Ron to notify us the 2 hour window he would be visiting in, this for starters was great as i am normally chasing companies for a more specific time slot on the day so i dont have to stay in.
From the minute Ron arrived he was polite, friendly and helpful. He didnt rush and was very informative, definitely a credit to SKY. People are always quick to complain but not as many say 'thank you' so i thought id drop a quick message, hopefully this will reach him.
Many thanks
The SImpsons