I would like to take this opportunity and publish a HUGE thank you to David (enquiry KMM35127726I15977L0KM).
He has followed my line installation and kept us updated on a progress weekly even though it wasn't sky, it was openreach delaying things.
He's been simply AMAZING, he has followed up with the phonecalls, and he has shown a genuine interest. I really appreciate "human" touch, and not "tick off" attitude!
I hope this feedback gets across to his manager! You're lucky you've got David in your team! Thank you!!!