I would like to take the time to thank your Sales representative Craig in the department of Sky Store who I cannot thank enough for helping me through my issue this evening (31st Jan @ around 19:30) I really hope this gets back to him and his line manager as I was literally passed from pillar to post until I finally had the pleasure of having Craig on the other end of the phone. His patience and persistence in ensuring he resolved my issue was second to none and after speaking to 2 very unhelpful sky representatives and being on hold for a prolonged amount of time i have to say he was the only reason I left the call feeling like my faith had been restored with Sky as a company. I hope he receives the recognition he deserves and if I ever need to speak to anyone again I will certainly be hoping it is him that picks up the phone! Thank you again Craig amazing customer service - your fab! If only you were the one doing the training!! Your colleagues could certainly learn a thing or two from you! 🙂 X
