SKY Broadband Engineer Josef called here today and he was PHENOMENAL. If I had to mark him between 1 and 10 (10 being the highest) my Mark's would be an assured 10 across the board. He knocked the door and introduced himself, put shoe covers on, explained to me what he was going to do, why he was doing it, and what he was looking for. So far, superb!
He kept me fully informed for the whole time he was here. He is super friendly and an absolute CREDIT to SKY. I was a BT Manager for 17yrs and would LOVE to have had him on my team. He resolved my broadband issue by process of elimination, replaced my router, fantastic service.
I would like Josef to be recognised and rewarded at the VERY least employee of the month. A very very big massive thank you from Deb Evan's!!!
