I would like to send thanks to a gentleman in the customer services / cancellation department called Jaz who spend over an hour on the phone with me talking through the options of either me cancelling / my tenant taking over my existing account. I promised him I would provide feedback but I did not receive a survey at the end of the call and would hate for his good service to go unrewarded. If one could be sent to me via email I would be happy to provide very complimentary feedback.
Regards,
Andrew
