Hi,
I was not given the opportunity to leave feedback after my telephone call with Sky this afternoon.
I called to cancel and was passed through to a Scottish gentleman named James.
I cannot express how helpful James was today. He couldn't do enough for me - he was able to reduce my monthly payments as well as provide us with Fibre Unlimited and still pay less a month.
He was so cheerful and happy to help. Please pass this on to him/his Manager as he truly is a great credit to Sky.