Re: How To Send Thanks To Sky - Status changed to: Mission Accomplished

[Anonymous]

I wanted to give a MASSIVE thanks to the Sky person i spoke to today, his name was Dave. Not only was he very understanding and explained everything to me, he was patient and talked me through everything to get my Internet back up and running! I was extremely disappointed that the previous two  Sky employees could not do this, and ended up being without internet for longer than nessecery and had a router sent out when this was not the problem! I found the first man i spoke to extremely rude and dismissive, and the second women hard to understand. DAVE however was very patient and his customer service really made my day, he even called me back later in the day to make sure my internet was still up and running!  This really does mean a lot, Thankyou so much to Dave, he definately deserves Employee of the month, a Christmas Bonus or at least a Cheeky Bottle of Wine!! Thankyou!!!